Paysan is safe and secure

At Paysan we realise how important it is to ensure our site is safe and secure for our customers to use. We maintain the highest levels of security on the site and are continually working with vendors to stay at the fore front of internet security. Our site uses SSL encryption to ensure that any details you submit cannot be intercepted and that your information arrives intact. Rest assured we take the privacy and security of your payment and personal details very seriously. Our SSL certificate is provided by Thawte Inc. A market leader in internet security and you can verify its authenticity by clicking on the logo below.

Verified by Visa and Mastercard® SecureCode™

When you checkout at Paysan, you may be redirected to the Verified by Visa or MaterCard SecureCode website. These services may ask you for additional personal information that helps your card issuer verify your details. You may be asked to register for these services at the time of purchase. Please note that Paysan does not have access to your Verified by Visa or MasterCard SecureCode information. To find out more about these services please click on the below links:

 • Click here to visit the Verified by Visa website
 • Click here to visit the Mastercard® SecureCode™ website

ISIS (Internet Shopping is Safe)

Paysan is ISIS-accredited. Consumers can shop online with confidence wherever they see the ISIS logo because it certifies that the retailer has:

 • registered with the ISIS programme and undertaken to trade in a manner that is LEGAL, DECENT, HONEST, TRUTHFUL AND FAIR;
 • had its web site and service reviewed and monitored by IMRG;
 • had its Business, VAT and Data Protection registrations checked by IMRG.

To verify our ISIS accreditation please click on the below link:

 • Click here to verify ISIS compliance

IDIS (Internet Delivery Is Safe)

As an online shopper with an IDIS-accredited retailer, you have the right to:
 1. Clear delivery information before you place your order;
 2. Convenient and reliable delivery service;
 3. Notification of any delivery limitations / conditions;
 4. Charges that are complete and simple to understand;
 5. Access to information on your order progress / history;
 6. Delivery within the agreed time frame;
 7. Helpful support with failed / late / attempted deliveries;
 8. Your goods arriving in good condition;
 9. A clear returns process, with any limitations / conditions notified prior to purchase.

To verify our IDIS accreditation please click on the below link:

 • Click here to verify IDIS compliance

Confidential Information

Paysan will never ask you for confidential information by email. In the event of us requiring additional information from you, we will contact you by telephone when a telephone number is available or we will email you, asking you to call customer service. If you receive any emails claiming to be from Paysan then please do not respond to them and contact us by telephone.